Category: Seller rating
How to improve your completion rate
Understanding Order Completion Rate on GumLiz Order completion rate is a key measure of seller performance on GumLiz. It reflects how reliably sellers fulfill orders without cancellations or returns. How the completion rate is calculated Completion Rate = (Shipped Orders – Canceled Orders – Returned Orders) / Total Orders Example:If you received 100 orders, canceled
How do seller ratings work
Here’s the professionally rewritten English version tailored for Gumliz: Understanding Order Completion Rate & Seller Ratings on Gumliz Your seller rating on Gumliz is based on your order completion rate over the past six months. How the completion rate is calculated: Completion Rate = (Total Orders – Canceled Orders – Returned Orders) / Total Orders
How to exclude an order from your completion rate
Excluding Returned or Canceled Orders from Completion Rate Your completion rate on Gumliz reflects your reliability as a seller. However, we understand that exceptional circumstances may occur. You may request to exclude up to 3 orders from your completion rate calculation within a rolling 12-month period. When should you request an exclusion? The order was